Privacy policy

Introduction

Gatherlume ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Gatherlume when you visit our website, make a purchase, or interact with our services. By accessing or using our service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information You Provide: This includes information you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping address, billing address, phone number, and payment information (processed securely by third-party payment processors).
  • Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including managing payments, shipping, and returns.
  • Communicate with you about your orders, products, services, and promotional offers.
  • Improve and personalize your shopping experience on Gatherlume.
  • Detect and prevent fraud and other malicious activity.
  • Analyze website usage and trends to enhance our website functionality and offerings.
  • Comply with legal obligations.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Service Providers: We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Payment Processors: We use third-party payment processors (e.g., Shopify Payments, PayPal) to process payments securely. We do not store your full payment card details.
  • Shipping Carriers: We share your shipping address and contact information with shipping carriers to deliver your orders.
  • Analytics Providers: We use Google Analytics to help us understand how our customers use the site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights (GDPR & CCPA)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to your personal information, request deletion of your personal information, and the right to opt-out of the sale of your personal information. Gatherlume does not sell personal information.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal data, please contact us:

Business Name: Gatherlume
Email: support@gatherlume.com
Address: 2520 Granite Ave, Bedford, Iowa, US, 50833